Privacy Policy

This policy describes the ways we collect, store, use and protect your personal information. We may amend this policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it.

How we collect information about you
When you send us an email, we collect your email address and your name if you include it.
When you make a payment via the Stripe website, they collect the following types of information from you:
• Contact information - your name, address, phone, email, and other similar information.
• Financial information - the bank account numbers and credit card numbers.
When your transaction at Stripe has finished we are notified and we get access ONLY to your contact information, NOT your financial information.

How we protect your contact information
We store and process your contact information on our computers in the US, and we protect it by maintaining physical, electronic and procedural safeguards. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our location and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.

How we use your contact information
Our primary purpose in collecting contact information is to provide you with a safe, smooth, efficient, and customized experience. We may use your contact information to:
• provide the services and customer support you request;
• send you notices about new products or updates, but you may opt not to receive any notice;
• resolve questions and troubleshoot problems;
• prevent potentially prohibited or illegal activities, and enforce our User Agreement;

How we share contact information with other parties
We may share your personal information with:
• Companies that we may plan to merge with or be acquired by. (Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information could be used contrary to this policy, you will receive prior notice.)
• Law enforcement, government officials, or other third parties when we are compelled to do so by a subpoena, court order or similar legal procedure, we need to do so to comply with law, we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity.
• Other third parties ONLY with your consent or direction to do so.

baKno will not sell or rent any of your contact information to third parties in the normal course of doing business and only shares your contact information with third parties as described in this policy.

How you can restrict baKno from sharing your contact information
Federal and state laws allow you to restrict the sharing of your personal information in certain instances. However, these laws also state that you cannot restrict the types of sharing we may use.

How you can change your contact information
You can change your contact information by sending us an email.

How you can contact us about privacy questions
If you have questions or concerns regarding this policy, you should contact us by sending us an email.